Effective Date: March 29, 2024

Welcome to the Mindful Luxe Society, an exclusive community curated by Chandrika Thomas London. Our society is designed to offer a premier luxury experience to our esteemed members. This document outlines the policies and guidelines governing the Mindful Luxe Society, including tier structures, benefits, earning points, referral programs, inactivity policies, and more.

 

MINDFUL LUXE SOCIETY TIERS

 

Tier 1: Regal Pioneer

Points Required: 1 - 499

Expiration: 1 year

 

Tier 2: Elite Ambassador

Points Required: 500 - 999

Expiration: 1 year

 

Tier 3: Prestige Connoisseur

Points Required: 1000

Expiration: 1 year

 

PRIVILEGES AND REWARDS OF ALL TIERS

 

Exclusive Newsletter Content

Priority Access to New Scents/Collections

Group Boutique Appointment

Exclusive Promotions

 

ADDITIONAL BENEFITS BY TIER

 

Tier 2: Elite Ambassador

Birthday Gift

Complimentary Delivery

Tier 3: Prestige Connoisseur

Birthday Gift

Complimentary Delivery

Welcome to Third Tier Gift

 

HOW TO EARN LUXE POINTS

 

Create an Account: 10 points

Social Media Engagement: Like Facebook, Follow Instagram, Follow Pinterest, Follow TikTok (20 points each)

Verified Reviews: 100 points

Purchase: 1 point per £1 spent

REFERRAL PROGRAM

 

Referrer: Receive a reward of a £10 voucher for every friend you refer who makes a minimum purchase of £100. This £10 voucher cannot be used to purchase Full Discovery Perfume Samples and Scent Diffuser Leaf.

Referred Customer: Receive a gift of a £5 voucher, redeemable for a minimum purchase of £100.

 

TIERS AND REWARDS EXPIRATION

VIP tiers and rewards expire every year. Luxe points will be recomputed, and members will be moved to their respective tiers based on their accumulated points.

 

POINTS USAGE AND LIABILITY

Points earned within the Mindful Luxe Society are for the personal use of the customer only. Chandrika Thomas London is not liable for any unauthorised use of points.

 

TRANSACTION ACKNOWLEDGEMENT

Transactions, including purchases, services, and interactions, will be acknowledged within the Mindful Luxe Society if they occur on or after March 29, 2024, following the programme guidelines.

 

QUALIFYING TRANSACTIONS

Qualifying transactions are those that meet the predefined criteria set out in our programme guidelines. These criteria may include specific products or services, minimum purchase amounts, or other relevant conditions. Customers can refer to our programme documentation for detailed information on qualifying transactions.

 

PROGRAMME REGISTRATION

Participation in the Loyalty Programme requires registration. Customers must complete the registration process as outlined in our programme documentation to enjoy its benefits.

 

PROGRAMME UPDATES

Chandrika Thomas London reserves the right to update and modify the terms of the Mindful Luxe Society as necessary. Any updates will be communicated through official channels to keep participants informed.

 

INACTIVITY POLICY

Inactivity period beyond the common grace period:

Tier 1: 12 months

Tier 2: 12 months

Tier 3: 12 months

 

REWARD CLAIMING POLICY

Rewards requiring a purchase must be claimed with a purchase.

Rewards claimed without a purchase will be forfeited.

 

 PRIVACY POLICY

Chandrika Thomas London is committed to protecting the privacy of our members. Our privacy policy outlines how customer data is collected, used, and protected within the Loyalty Programme.

 

DISPUTE RESOLUTION

In the event of disputes or grievances between the program administrators and members, a designated procedure for resolution will be followed to ensure fairness and transparency.

 

ACCESSIBILITY

We strive to make the Mindful Luxe Society accessible to all customers, regardless of disabilities or other barriers. Alternative participation methods or accommodation requests will be accommodated to promote inclusivity.

 

GOVERNING LAW

The Loyalty Programme is governed by the laws of the United Kingdom. Any legal disputes arising from the programme will be resolved within the appropriate jurisdiction.

USER AGREEMENT ACCEPTANCE

By participating in the Mindful Luxe Society, members explicitly accept the terms and conditions outlined in this document.

Chandrika Thomas London reserves the right to suspend or terminate the Loyalty Programme at any time without prior notice. By participating in the programme, members accept that Chandrika Thomas London may contact them via email for updates and communications regarding the programme.

 

COMMUNICATION CHANNELS

For inquiries, feedback, or assistance, members are encouraged to reach out to our customer service team through the designated communication channels.

 

CONTACT INFORMATION

For inquiries or further information, please contact our customer service team at info@chandrikathomas.co.uk.

 

By participating in the Mindful Luxe Society, members agree to adhere to the outlined policies and guidelines. We strive to provide an exceptional luxury experience and look forward to welcoming you into our esteemed community.